Site Reliability - Engineering 3

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities

We are seeking a skilled and driven Senior Site Reliability Engineer (SRE) to join our growing infrastructure and platform engineering team. The ideal candidate will have hands-on experience in Amazon Web Services (AWS), strong troubleshooting capabilities, and a passion for building scalable, observable, and resilient systems using modern Infrastructure as Code (IaC) and automation tools.

Requirements

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.
• Minimum 3 years of experience in SRE, DevOps, cloud infrastructure, or system administration roles.
• Hands-on expertise with AWS Cloud Services, including:
• Compute & Containerization: EC2, Lambda, ECS, EKS, Auto Scaling
• Networking: Load Balancers, VPC, Route 53, Security Groups, Firewalls
• Storage & Databases: RDS, ElastiCache, Athena, S3
• Messaging: SQS, SES
• Deep understanding of Infrastructure as Code (IaC) tools such as Terraform and CloudFormation.
• Proficiency in at least one programming/scripting language: Python, Node.js, Bash, Ruby, or related.
• Experience operating and troubleshooting across Linux, Windows, and container-based environments.
• Strong understanding of distributed systems, cloud networking (routers, switches), firewalls, DNS, and HTTP/TLS.
• Experience implementing monitoring and alerting systems and working with incident management processes.
• Experience with Zero Downtime Deployments, blue/green or canary deployments.
• Familiarity with cost optimization and right-sizing AWS resources.
• Exposure to multi-region, multi-account AWS architecture.
• Understanding of API gateway, or edge networking (e.g., Akamai, CloudFront).
  
  
  

Job Description

• Design, implement, and maintain Infrastructure as Code (IaC) solutions using Terraform and/or CloudFormation across multi-account AWS environments.
• Collaborate with developers, architects, and DevOps teams to build scalable, secure, and observable cloud infrastructure.
• Lead and participate in architecture design sessions, focusing on system reliability, scalability, security, and performance.
• Implement and manage robust monitoring, alerting, and observability solutions (e.g., CloudWatch, Prometheus, ELK, Datadog).
• Set and monitor Key Performance Indicators (KPIs) for system uptime, latency, throughput, and overall reliability.
• Drive incident response processes, including coordination, triaging, resolution, documentation, and post-incident reviews (PIRs).
• Supervise and mentor junior SREs and infrastructure engineers, fostering knowledge-sharing and team growth.
• Collaborate across development, operations, and security teams to ensure secure and compliant deployments.
• Automate manual tasks and workflows through scripting and tooling (Python, Node.js, Bash, Ruby, JSON/YAML).
• Troubleshoot complex infrastructure issues across Linux, Windows, Docker, and cloud-native environments.
• Provide IaC and CI/CD best practices to ensure repeatability, scalability, and compliance across all environments.
• Provide on-call support, participate in incident rotations, and lead technical investigations during outages or degradations.
• Strong understanding and experience for Disaster Recovery (DR).
• Support from 5:00PM to 2:00AM (UTC+8) shift to ensure continuous of SRE coverage.
• Undergo initial familiarization period during regular working hours before transitioning to the designated shift.
• Provide support and solution handling to incident and tickets assigned.
  
  
  

Justification

• Support from 5:00PM to 2:00AM (UTC+8) shift: SRE is expending coverage to include additional shift. This new shift will enhance our responsiveness during off-hours, reduce issue resolution time and ensure consistent support across time zones. The new hire will be dedicated to this shift, helping to maintain service quality and operational continuity.
  
  
  

Pre-Requisites

Are you game?